Frequently asked questions

General Questions
How far in advance should I book?

We advise booking as soon as possible to secure your preferred date as dates do book quickly.
Do you require a deposit to book?

Yes, there is a £50 non-refundable deposit to secure your booking with the remaining balance due a week before your event.
What areas do you cover?

We cover London, Surrey and surrounding areas. We do travel outside of these areas, a travel fee may apply.
How much space do you require?

The setups require enough space to accommodate the booth, backdrop and props comfortably. We recommend allowing approximately 2.5–3 metres between the photo booth and the backdrop, with our backdrops measuring 8ft x 8ft. We also typically use a 6ft table for our props setup.

Ideally, we recommend allowing a total space of 10ft x 10ft (approximately 3m x 3m) for the complete setup. If you're unsure whether your venue has enough room, don't worry as we can do a smaller set up to ensure you have the same luxury experience.
How long does set up and set down take?

Set up takes between 60-75 minutes. We aim to arrive 1.5 hours before the events start time. Set down takes 30 minutes. This does not go into your hire time and is included in all of our packages.
Are you insured?

We are fully covered by Public Liability Insurance (PLI), and our equipment is PAT tested to help ensure everything is safe and ready for your event.

Prints, Props & Extras
How many prints do I get?

Everyone in the photo will get the option to have a printout, unless you have a digital only package.
Do you customise printouts?

Absolutely! We can personalise your photo print designs to suit your event perfectly. Let us know your colour scheme, preferred wording, or any logos and branding you'd like included. We'll work with you to create a design that complements your event, making sure you're completely happy with the final template before the event.
Do your packages come with props?

Yes, we have props for all events. Wedding, Birthdays, Corporate, Baby Shower and more.
Do you offer any extras?

We have a great selection of extras; Guestbook, Key ring station, Personalised Props, Premium Guestbook, "Who's most likely to" game.
Can the photo booth be set up before our hire period begins?

If you'd like your photo booth to be set up and ready from the start of your event, but your booked hire period begins later, we offer an idle time option starting from £25 per hour.

This allows the booth to be set up in advance and ready for your guests to enjoy from your chosen start time. Idle time is charged separately and does not count towards your booked hire period.